Too Much Sorry as a Leader
Apologies at Work: The Art of Meaningful Communication
Learning: The Apology Trap
Over-apologizing undermines your professional confidence. Not every interaction requires an apology, but some moments genuinely demand accountability.
Real-World Story
Imagine Sarah, a project manager who constantly apologized for minor inconveniences. Her team perceived her as uncertain and less authoritative. After consciously replacing "sorry" with gratitude and directness, her professional presence transformed.
Critical Apology Moments
A few examples when genuine apologies are essential:
You've made a significant error affecting team outcomes
Your actions directly harm or inconvenience a colleague
You've violated professional trust or commitments
You've failed to meet a critical deadline
Your behavior created a hostile or uncomfortable work environment
Practical Takeaway
Replace unnecessary "sorries" with positive, empowering language. Acknowledge teammates' contributions, express gratitude for their flexibility, and communicate with confidence.
Pro Tip
Use the image's alternatives: Transform "Sorry for..." into "Thanks for..." to maintain professional respect and boost team morale.
Resources: Attribution for Infographic and concept is Jane Bonacolta
